01

General
Questions

Where do you ship?

We can ship to the 48 contiguous United States. We also deliver within 25 miles of our location for free, or you can pick up your order here free as well.

Where do you offer free delivery?

We deliver to Central Florida, within a 25 mile radius of our location. Order must be $250.00 or larger to qualify for free delivery. Delivery radius example

Do you offer discounts for large orders?

Give us a call or schedule an appointment with our Retail Concierge.

02

Online
Shopping
Help

Do I have to order and pay online?

No. You can order over the phone, come into our showroom, or you can even order online without paying online. Locally delivered orders can be paid for over the phone after we receive your order, and pick-up orders can be paid for at time of pick-up. Just select your preferred payment method when checking out on the website.

I do not want to use PayPal, can I still order for shipment?

Give us a call to place order for shipment without PayPal, or leave a memo during online checkout process to be called and billed by phone after order received, (select delivery as your payment option with regular shipping also selected).

Can I pay with PayPal for Delivery or Pick-Up Orders?

Yes. Be sure to select ‘Delivery’ or ‘Pick-Up’ as your Shipping choice to not be charged shipping charges though.

03

After
Ordering
Help

Can I track my order?

You can track your order online here: http://electroniccreationsonline.com/order-tracking/

How long will my shipment order take to arrive?

It may take one to four weeks, depending on the availability of the items.

How long until my delivery or pick-up orders are ready?

It may take anywhere from a couple days to three weeks depending on the availability of the items. You can contact us for item availability.

04

Miscellaneous
Questions

Do you have a storefront or showroom?

Please schedule an appointment with our Retail Concierge to have look around our showroom.

Why are certain items Pick-up & Local Delivery Only?

We are authorized to sell these items through our local store location. You may still order them through the website but the order must qualify for local delivery (within 25 miles) or must be picked up from our store location. These items cannot be shipped.

Question wasn’t answered on this page?

Please contact us by email or phone for more help.

The Best Equipment at the Best Prices: Electronic Creations prices are competitive with any authorized internet retailer or authorized local dealer. You'll never pay a premium buying from us. Shop our online store or contact us for information.